Landing in Florida from abroad: how does the car work?

You give the flight number when you book, and that is the whole of what you have to get right. The arrival is tracked, the pickup is set from when the aircraft actually lands rather than from a time you guessed weeks earlier, and the car is scheduled to be there before you reach the kerb rather than summoned when you do.

The part that worries people is the border, and it should: an international arrival is the aircraft, then passport control, then bags, then the walk out. None of that is on your ticket. It is also why 60 minutes of waiting after the aircraft lands is included rather than 15, and why time lost to a late flight is not billed as waiting at all.

There is no app to download and no account to make before you land. You are not matched with whoever is nearby when you walk out; a named captain is assigned to your flight, and the desk is a person you can reach.

Ask for a meet and greet if you would rather be met inside arrivals with a sign than look for a plate number outside. On a long-haul arrival, in a terminal you do not know, it is usually the right call.

The price is agreed before the car moves and does not move with demand. What you are quoted includes the 20% service charge, so there is no second conversation at the kerb and nothing to work out in a currency you are tired in.