How long does customs take at a Florida airport?

Nobody can tell you honestly, and a car service that gives you a number is guessing with your evening. What can be told to you is where the real figures are and what they leave out.

U.S. Customs and Border Protection publishes the actual processing times at the busiest international airports, broken down by airport and arrival terminal and by time of day and day of week (U.S. Customs and Border Protection [CBP], n.d.). That is the closest thing to an answer that exists. Read it as history rather than as a forecast: it describes the flights that have already landed, not yours.

And read the footnote, because it is the part that catches people. CBP states that those times cover passport control only — they do not include retrieving your baggage or walking through the airport (CBP, n.d.). On a wide-body arrival the bags can be the longer half.

Which is why the booking does not depend on the number. Waiting is included for 60 minutes after the aircraft lands, so an ordinary border queue is inside what you have already paid for. Clear faster than expected and the car is already there. Clear slower and nobody has gone anywhere.

If you are connecting onward rather than leaving the airport, CBP says the same thing in stronger terms: factor the bags and the walk in as well. That is a conversation to have with your airline, not with us.